Panel Discussion: We Integrated AI. Now What? Inside the Real Lessons, Disappointments, and Wins of AI Adoption in PR
Forget the hype. This panel features candid stories from organizations that have already taken the AI leap. From integration struggles and ethical dilemmas to productivity boosts and creative shifts, find out what really happens when AI meets the daily reality of PR and comms departments.
Lisa Gibson, President and Founder, Ignite Communications
Christina Antoniou, Director, External Communications, Corporate Affairs, Pfizer
Renee Weekes Duncan, Senior Vice President, Golin Canada

Panel Discussion: Caught in the Crossfire: How Tariffs and Global Tensions Are Reshaping PR Strategy
From trade wars to policy shifts, geopolitical uncertainty is reshaping the way brands communicate—often overnight. This session dives into how political decisions, sanctions, and diplomatic clashes are upending narratives, delaying campaigns, and putting PR teams in the line of fire.
Amanda Alvaro, President & Founder, Pomp & Circumstance
Robin Smith, Strategic Communications Director, Toronto Community Housing
Alicia Pereira, Vice President Marketing & Communications, Ontario Centre of Innovation

Panel Discussion: Media Relations in the Post-Fact Era: Can Truth Still Cut Through the Noise?
In a world where outrage spreads faster than accuracy, traditional media relations are in turmoil. This provocative panel explores how communicators can cut through misinformation, sensationalism, and AI-generated spin to build credibility in a landscape where facts alone no longer win.

Panel Discussion: Purpose Fatigue or Purpose Reimagined? Rethinking DEI, ESG, and Brand Values in a Changing Social Climate

As pushback against “woke” branding grows louder—particularly in the U.S.—some companies are quietly walking back their commitments. This honest discussion will examine whether the age of bold purpose-driven communication is ending—or simply evolving into something more sustainable, strategic, and authentic.
Scott Tabachnick, Corporate Communications Lead, Canada, Accenture
Sandra Chiovitti, Director of Public Relations, SickKids Foundation
Tom Chervinsky, Director of Government Relations, TELUS Health

Internal Communications During Crisis: Maintaining Transparent and Effective Internal Communications During Challenging Times
During a crisis, clear and transparent internal communication is essential for maintaining trust and ensuring that all team members are aligned. This session will explore the best practices for delivering timely and consistent messages to employees, managing internal concerns, and fostering a supportive environment. Learn how to keep your workforce informed and engaged, while minimizing confusion and misinformation, even in the most challenging circumstances.
Tamarra Thal, Global Internal Communications Lead at IBM

Restoring Credibility: How USA Gymnastics Reclaimed Trust After Crisis
In the wake of one of the most challenging crises in sports history, USA Gymnastics has worked tirelessly to rebuild its reputation and restore trust with athletes, fans, and the public. Join Jill Geer, Chief Communications & Marketing Officer, as she shares an inside look at the organization’s recovery journey. This session will explore the strategies, key decisions, and obstacles USA Gymnastics faced in its efforts to rebuild trust, increase transparency, and re-establish confidence among its stakeholders.
Jill Geer, Chief Communications & Marketing Officer, USA Gymnastics

Communicating on Sensitive Topics: Effective Ways to Handle Delicate Issues
Navigating sensitive topics in communications demands a blend of precision, empathy, and strategic messaging. In this session, participants will learn essential techniques for managing complex and potentially controversial topics, from health crises to social issues and organizational challenges. This session will delve into frameworks for maintaining trust and transparency while addressing stakeholders' concerns, with insights on tailoring messages to different audiences and controlling the narrative in highly polarized environments. Fraser will illustrate how to balance authenticity with caution, ensuring that sensitive issues are handled respectfully, ethically, and effectively.
Fraser Engerman, Senior Director of External Relations, Walgreens

Inside the Response Room: Crisis Skills from the Front Lines of United Airlines
In today’s fast-moving landscape, crisis communicators must be prepared to act with speed, clarity, and empathy. In this dynamic session, Josh from United Airlines’ Global Response Team shares essential skills for navigating high-stakes situations—from anticipating issues and making rapid decisions to sustaining trust after the storm. Through real-life examples from United’s recent crises involving safety, DEI, and customer experience, you'll gain practical tools and inclusive strategies that reinforce reputation, build internal resilience, and support a culture of accountability when it matters most.
Josh Freed, Director of Global Response Communications, United Airlines