Agenda

12 May 2011

09.00 Chairman's Opening Remarks

09.15 Keynote Presentation
          Leadership And Operational Excellence
          Dr. Muhanad Hirzallah, PhD  
          Performance Improvement Expert & Director
          Mayo Clinic, USA

09.55 Beyond Hospital Manager: How To Think And Act Like A Business Manager
          Dr. Ruben Peralta, MD, FACS
          Senior Consultant Trauma, Emergency and Emergency Medical Services          
          Hamad Medical Corporation, Doha, Qatar

10.35 Morning And Networking Break

10.55 Quality Management In Hospitals: Necessity, Importance And Ways to Excellence
          Peter Kappert  
          Founder And Chairman of the Board
          Swiss Leading Hospitals, Switzerland

11.35 Engaging The Community To Create A Healing Environment
          Bruce Komiske
          Chief Chicago Memorial Hospital, USA

12.15 Measuring Your Performance: What Works The Best
          Dr Harish Pillai
          CEO
          Al Salam Hospital, Egypt

12.55 The Role Of Performance Management In Healthcare Management
          Prof Hans Maarse
          Professor of Health Care Policy Analysis
          Faculty of Health Sciences
          University of Maastricht, The Netherlands

13.35 Networking Lunch For Speakers And Delegates

14.35 Developing A Banalced Scorecard For Your Organisation To Improve         Performance      
          Anil Maini      
          CEO
          Apollo Hospitals, India

15.15 Focusing On Hospital Concepts As Quality Management Tools
          Tarmo Martikainen
          Chief Executive Office
          The Coxa Hospital for Joint Replacement, Finland

15.55 Trends And Challenges In International Healthcare Management              
          Prof. Dr. Rainer Sibbel
          Frankfurt School of Finance & Management
          Institute for International HealthManagement, Germany

16.35 Afternoon Networking Break

16.55 Improving Patient Safety And Saving Money: A Fact Or A Dream?
          Carlo Ramponi, MD, MBA
          Managing Director Europe
          Joint Commission International, Italy

17.35 Use Of Mobile Technology To Deliver Personalised Care Plans In Long Term  Conditions
          David W. Morgan, FRCS
          Clinical Director
          Heart of England NHS, UK

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